Teach Juboto
Teach it once. It remembers every policy.
Upload the documents your team already uses, add your website and connect your catalogue. Juboto drafts the answers, points out where your sources disagree, and goes live only after you approve.
Sources
+ Add sourceShipping and returns policy.pdf
14 pages · 62 answers learned
kanpurleather.in
126 pages crawled · weekly refresh
Product catalogue · Shopify
842 products · synced 6 min ago
Customer FAQ sheet.xlsx
118 rows · 2 conflicts found
Review before going live
Customer might ask
How long does a refund take?
Juboto will answer
Refunds reach your original payment method within 5-7 working days after the pickup is checked.
Source: Shipping and returns policy.pdf, p. 4
Conflict: COD limit
FAQ sheet says Rs 5,000. Website says Rs 10,000. Pick one before going live.
On this bench
Everything it learns from
No prompt writing and no training sessions. If it is written down somewhere, Juboto can learn it.
Documents and sheets
PDF, Word, Excel, CSV and Google Docs. Policy manuals, fee structures, rate cards, size charts and FAQ sheets.
Your website
Paste a URL and Juboto reads the pages you choose. It refreshes weekly, or the moment you click re-sync.
Product catalogue
Shopify and WooCommerce sync prices, variants, stock and descriptions. Other catalogues upload as a sheet or connect by API.
Conflict finder
If the FAQ says one COD limit and the website says another, Juboto flags it before a customer sees either.
Answer review
See the questions customers are likely to ask and the answers Juboto will give. Approve, edit or block each one.
Versions and rollback
Every change to a source is versioned. If a new policy causes problems, roll back to yesterday's in one click.
How it works
A first teaching session
- 1
Add sources
Drag in your FAQ and policy files, paste your website address, connect your store.
- 2
Let it read
Juboto splits content into answers and builds a list of likely customer questions.
- 3
Review and fix
Approve good answers, edit the rest, settle any conflicts between sources.
- 4
Teach the gaps
Each week, Support Reports lists what customers asked that Juboto couldn't answer.
Questions
Asked on this bench
How much content do I need to start?
A single FAQ page is enough for a useful first bot. Most businesses start with an FAQ, a returns or refund policy and their website, then add more as reports show gaps.
Can I write answers directly?
Yes. Add a question and answer pair in the knowledge editor. Written answers take priority over anything learned from documents.
What if a policy changes?
Upload the new version or edit the answer. Changes are live within a minute, and the old version is kept in history.
Can I hide internal documents from customers?
Mark a source as agent-only. Your team sees it as a suggested reply in the Helpdesk, but the bot never quotes it to customers.
Flip the switch to close the workshop.
Lights off, bot on
Your team goes home.
Your customers still get answers.
Teach Juboto your FAQs this afternoon. Tonight it handles the order questions, and tomorrow morning your agents start with a short, sorted queue.
Status: always on