Juboto

Channels

Wherever they write, the same helpful answer

WhatsApp, website chat, Instagram, Facebook and email arrive in one place. One bot, one set of rules and one inbox, so a customer gets the same answer on every channel.

Channels · Today

WhatsApp

1,284

Official Business API

Website chat

642

Widget on 3 domains

Instagram

318

DMs and story replies

Facebook

97

Page messages

Email

211

support@ forwarding

One stream, one bot

Rohan M.Answered · 3 s
@aanya.stylesAnswered · 2 s
orders@harrowgoods.co.ukSent to Export desk
Visitor from PuneAnswered · 4 s

On this bench

Built for how customers in India actually message

Most support starts on WhatsApp or Instagram, not a contact form. Juboto treats those channels as first class.

  • Official WhatsApp Business API

    Connect an existing number or a new one. No grey-market tools that put your number at risk of a ban.

  • Template messages

    Send approved order, booking and payment-reminder templates from Juboto, and let the bot answer the replies.

  • Website widget

    One line of code. Matches your brand, opens on the pages you choose and works on mobile.

  • One customer profile

    If a customer messages on Instagram and later on WhatsApp, both chats appear in a single history.

  • Channel switching

    Start on the website, continue on WhatsApp. The bot keeps the context, so the customer doesn't repeat anything.

  • Email that stays tidy

    Signatures and quoted threads are stripped, and attachments are kept with the ticket.

Each antenna

What every channel supports

  • WhatsApp

    Official Business API, green-tick support, approved templates for order updates, media and documents.

  • Website chat

    A light widget for any site, in your colours, with pre-chat questions and file uploads.

  • Instagram

    DMs, story replies and comment-to-DM, answered from the same knowledge as every other channel.

  • Facebook

    Page messages and Messenger, with the full history kept in each customer's profile.

  • Email

    Forward support@ to Juboto. It replies to simple emails and turns the rest into tickets.

Questions

Asked on this bench

Can I keep using my WhatsApp number?

Yes, if it's eligible for the Business API. The number moves from the WhatsApp Business app to the API during setup, which takes about 15 minutes. We guide you through each step.

Do WhatsApp conversation charges apply?

Meta charges for some business-initiated templates. Those charges are passed through at cost and shown separately on your invoice. Replies to customers within 24 hours are free from Meta.

Does the website widget slow my site down?

The widget loads after your page, is under 40 KB and doesn't block rendering.

Which plan includes which channels?

Mini Bot includes website chat. Helper Bot and Mega Bot include all five channels.

Flip the switch to close the workshop.

Lights off, bot on

Your team goes home.
Your customers still get answers.

Teach Juboto your FAQs this afternoon. Tonight it handles the order questions, and tomorrow morning your agents start with a short, sorted queue.

Status: always on